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Octopia developer changelog

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This page contains announcements and updates for developers from various products, platforms, and programs across Atlassian. It includes filter controls to make it easier to only see updates relevant to you.

To ensure you don’t miss any updates, we also provide RSS feeds. These feeds will take on any filters you applied to the page, and are a standardized way of keeping up-to-date with Atlassian changes for developers. For example, in Slack with the RSS app installed, you can type /feed in any channel, and RSS updates will appear in that channel as they are posted.

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Resolved: Partial network outage 30/07/2026

incident

On 2026-07-30, from 13:24 (UTC) until 13:36 (UTC) some api calls returned a 500 or 502 error. Impacted behavior: – Any api call can be impacted– Write operation will have…

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Resolved: Partial orders unavailability 22/07/2026

incident

On 2026-07-22, between 23:40 and 08:10 (UTC), a large volume of order events impacted processing times, orders took more time than usual to be made available through the APIs. Impacted…

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Cdiscount now supports parcel tracking via API  16/07/2026

new-feature

Introduction  Good news for FaaS sellers: parcel tracking information is now available via API.  Sellers can now retrieve carrier tracking data for their outbound shipments directly through the Octopia API — without…

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Planned Maintenance – Authentication service upgrade 10/07/2026

announcement

Introduction On July 22, 2026 between 00:00 and 02:00 CEST, a scheduled maintenance will be performed on the authentication service. The service interruption should not exceed 10 minutes within that…

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HEIC and HEIF attachment formats now supported on retrieval 08/07/2026

new-feature

Introduction The Discussions API now returns attachments in heic and heif formats when retrieving discussions and messages. This is a retrieval-only change — upload of these formats is not yet…

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PPRC delivery mode removed 08/07/2026

breaking-change

Introduction Relais Colis, the carrier behind the PPRC pickup point delivery mode, has permanently ceased operations. As a result, the PPRC delivery mode is no longer available on any sales…

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Resolved: 500 errors 07/07/2026

incident

On 2026-07-07, between 15:40 and 15:45 (UTC), a service outage caused API requests to return 500 (Internal Server Error) responses on all endpoints. Impacted behavior: - All API endpoints were…

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Resolved: Erroneous 404 errors 06/07/2026

incident

On 2026-07-06, between 14:07 and 14:12 (UTC), a service outage caused API requests to return 404 (Not Found) responses on endpoints and resources that were in fact existing and available.…

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Discussion initiation now available on supported sales channels 30/06/2026

new-feature

Introduction Good news for sellers: it is now possible to initiate discussions directly with your customers via the API. On supported sales channels, sellers can open a new conversation thread…

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Newsletter May 2026 24/06/2026

newsletter

Topic of the month Upload customer invoices on Cdiscount Cdiscount now supports customer invoice uploads via the Octopia Seller API, allowing you to attach your own invoice document to an…

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Resolved: Orders visibility through API 04/06/2026

incident

UPDATE 2026-06-04 13:11 UTC: missing orders are now available through the API. We have identified an issue affecting order visibility via API. Impacted behavior: Affected orders are correctly received and…

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Planned Maintenance – Completed 03/06/2026

announcement

As part of a scheduled business continuity test (BCP drill), Octopia will perform infrastructure resilience operations during the following window: June 8–9, 2026 01:00–02:30 CEST (23:00–00:30 UTC) During this window,…

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Resolved: Partial XML Offer Package Integration Failures 28/05/2026

incident

We identified an issue impacting XML offer package submissions on May 28, starting around: 08:30 UTC / 10:30 CEST This issue results in package integration results being returned with error…

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Cdiscount now supports order invoice uploads via API 05/05/2026

new-feature

Introduction Good news for Cdiscount sellers: order invoice upload is now available via API. Sellers can now submit invoice documents directly to Octopia/Cdiscount so they can be attached to customer…

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Cdiscount now supports shipping CancelRequest lines 23/04/2026

new-feature

Introduction Good news for Cdiscount sellers: you can now ship order lines in CancelRequest status through the REST API in specific cases. This applies when the order header is InPreparation,…

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Resolved: Intermittent 503 Service Unavailable and 504 Gateway Timeout Errors 23/04/2026

incident

We identified an issue impacting API availability on April 23 between: 08:00–08:07 UTC (10:00–10:07 CEST) 09:00–09:06 UTC (11:00–11:06 CEST) 10:00–10:08 UTC (12:00–12:08 CEST) Which resulted in intermittent 503 Service Unavailable…

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Newsletter February 2026 09/03/2026

newsletter

Topic of the month Launching the new Octopia API Developer Portal We are about to release a new version of the Octopia Developer Portal. The goal is to save you…

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Resolved: Intermittent API 504 Gateway Timeouts 23/02/2026

incident

We identified an issue impacting API availability between February 16 and February 20, which resulted in intermittent 504 Gateway Timeout responses for a subset of requests. The behavior could appear…

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Cdiscount now supports Offer updates via JSON packages 06/02/2026

new-feature

Introduction Good news for Cdiscount sellers: the Offer Management (JSON) workflow is now available for Cdiscount, meaning you can create and submit offer packages using the JSON endpoints instead of…

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GET /offers — fields for lightweight responses + Cdiscount salesChannelFeedback 20/10/2025

new-feature

Introduction We’ve improved GET /offers to help you control payload size and retrieve Cdiscount marketplace insights when needed. This release introduces: fields — select only the properties you need for…

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