announcement
As part of a scheduled business continuity test (BCP drill), Octopia will perform infrastructure resilience operations during the following window:
- June 8–9, 2026
- 01:00–02:30 CEST (23:00–00:30 UTC)
During this window, you may experience:
- Intermittent 503 Service Unavailable or 504 Gateway Timeout responses on a subset of API endpoints
- Increased processing delays for asynchronously submitted data (offer packages, order updates, etc.)
Recommendations:
- Avoid scheduling automated batch submissions or critical syncs during this window if your workflow allows it
- Implement standard retry logic with exponential backoff for any requests returning 5xx errors
- Delayed processing of submitted data will resume normally once the maintenance window closes
We apologize for any inconvenience and thank you for your understanding.