Introduction
Relais Colis, the carrier behind the PPRC pickup point delivery mode, has permanently ceased operations. As a result, the PPRC delivery mode is no longer available on any sales channel and has been removed from the Octopia API.
This change takes effect immediately. Any integration that references PPRC must be updated.
What changed?
The PPRC delivery mode code has been removed from the list of accepted values for the deliveryModes[].code field.
The updated enum for POST /offer-packages/{packageId}/offer-requests is now:
NTHD, THD, EHD, SHD, FDHD, SRHD, WSHD, IVP, SVP, PPMR, PPLP
Example
Submitting an offer that includes PPRC as a delivery mode will cause the entire offer to be rejected. The integration report will return the following error:
{
"message": "Relay parcel delivery: Not configured – You must configure the 'Relay parcel' mode in your seller interface under the 'My shipping settings' section before entering data in the file",
"resultCode": "4052"
}This means that price, stock, and all other delivery modes included in the same offer payload will also be ignored. Sellers must remove PPRC from their submissions to avoid offer rejections.
Warning
Please disregard the instructions in this error message. The option to configure the Relais Colis mode in the seller interface (OSP) has been removed and no longer exists. The only action required is to remove PPRC from your offer payload.
Why it matters
Sellers who have PPRC hardcoded in their ERP, OMS, or feed generation systems need to update their delivery mode lists immediately to prevent offer submissions from failing entirely.
If you were using PPRC as a pickup point option for Cdiscount, consider whether PPMR (Mondial Relay) or PPLP (La Poste) are suitable alternatives for your logistics setup.
A fix is currently in progress to make the API silently ignore PPRC instead of rejecting the full offer. No release date is confirmed yet — a follow-up changelog entry will be published when it ships.