All the fields

This product was created by Cdiscount, it cannot be modified.

You cannot modify or enrich a product created by Cdiscount.

Contact the seller support via a request of type “Create or modify your product sheets” and subtype “Report a product sheet error” (see article “How to report an error on a product sheet ?” in the help center).

All the fields

You cannot modify this product this way, please contact your seller support.

Contact the seller support via a request of type “Create or modify your product sheets” and subtype “Report a product sheet error” providing the relevant SKU(s).

All the fields

The submission file must not exceed 2000 products

The file can contain a maximum of 2000 products.

Delete products.

All the fields

The submission file seems to be incorrect, please use the generated template

You didn’t use the original file or the latest version.

Please download the latest version of the file.

All the fields

The product ‘{ProductReference}’ has been archived and therefore it is not editable anymore.

This product has been archived and can no longer be modified (archived = permanently deleted from our database).

Please create it again in our database.

All the fields

You are not allowed to modify this field because you are not the creator.

You are not the creator of the product sheet. You are therefore not authorized to modify it.

Contact the seller support via a request of type “Create or modify your product sheets” and subtype “Report a product sheet error” (see article “How to report an error on a product sheet ?” in the help center).

Attributes

The field must contain values ​​that belong to the property’s choice list.

A drop-down list containing values is associated with this attribute. You must select a value from the drop-down list.

Please change the value of the attribute and enter a value present in the drop-down list.

Attributes

HTML not allowed in this field.

HTML tags and URL links are not allowed.

Please remove HTML tags or URL links.

Attributes (URL link)

The file size cannot be over 1Mb.

Image URL” field: Your visual exceeds 1MB, which is not authorized.

Reduce the weight of your file.

Attributes (URL link)

The file cannot be downloaded.

You have inserted a file in one of the “”properties”” (attributes) columns that could not be downloaded.
Access to your host is not authorized by our security department.

Please change your image host.
You can use a free and compliant image host such as https://goopics.net/ or https://www.noelshack.com/

Attributes (URL link)

The URL must start with HTTPS.

You have inserted a file in one of the “properties” columns (attributes) that could not be downloaded because the URL link must begin with Https://

Modify the URL link.

Brand

The brand must be specified for this category of product.

The brand name is mandatory for this product category. The brands AUCUNE, NO NAME and GENERIQUE are not accepted for this product category.

Please indicate the brand of the product.
If your product does not have a brand, you will not be able to create it.

Brand

The brand could not be associated to your product.

The brand could not be attached to your product.

Contact the seller support via a request type “Create or modify your product sheets” and subtype “Help on creating your products” by providing the creation file and its report.

Brand

The entered brand is not correct.

The brand must not be identical :

• to the “Title”

• to the “GTIN”

• to the “Référence vendeur”

• to a digital

Correct the brand name.
If the brand is compliant, contact the seller via a request type “Create or modify your product sheets” and subtype “Create a new brand” by sending us the creation report + the brand registration certificate (at INPI, WIPO or EUIPO) please.

Brand

 ‘{0}’ has been created as a new value for the ‘Brand’ field in the referential.

The brand has not been created.

Contact the seller support via a request type “Create or modify your product sheets” and subtype “Create a new brand” by providing the creation file and its report.

Brand

{0}’ has been replaced by ‘{1}’ in the ‘Brand’ field.

The brand has been replaced with another.

If the brand selected by the system is incorrect, you can modify it independently (see the articles “How to modify/enrich my product listings in bulk?” or “How to modify/enrich my product listings individually?” in the Help Center).

Brand

{0}’ has been flagged as an inactive value for the ‘Brand’ field.

The brand is not active in our database.

Contact the seller support via a request type “Create or modify your product sheets” and subtype “Help on creating your products” by providing the creation file and its report.

Brand

{0}’ has been flagged as a forbidden value for the ‘Brand’ field.

The brand is not authorized.

Please modify the brand or contact Seller Support via a request of type “Sell Your Products” and subtype “Contest a Product Restriction on My Catalog” providing the brand name and an explanation of the issue encountered.

Brand

HTML and URL not allowed in the ‘Brand’ field.

HTML tags and URL links are not allowed.

Please remove HTML tags or URL links.

Brand

The brand name must not exceed 30 characters.

Your brand exceeds 30 characters, which is not allowed.

Correct the brand name if it was incorrect.
If the brand is compliant, contact the seller via a request type “Create or modify your product sheets” and subtype “Create a new brand” by sending us the creation report + the brand registration certificate (at INPI, WIPO or EUIPO) please.

Brand

Please correct the following characters which are not allowed on the Brand : x, y, z

Special characters are not allowed.
The brand must not contain any special characters. Please note that masked characters are also forbidden.

Please remove the special character(s).
If the brand is compliant, contact the seller via a request type “Create or modify your product sheets” and subtype “Create a new brand” by sending us the creation report + the brand registration certificate (at INPI, WIPO or EUIPO) please.

Brand

You are not allowed to provide the brand on a product that you do not own.

This field is editable only by the product page creator.

If the brand is non-compliant, contact the seller support via a request of type “Create or modify your product sheets” and subtype “Sign a product sheet error” by sending us proof (manufacturer’s file or packaging including the EAN and the product brand).

CategoryCode

The ‘Category’ field must be a 6 digits string.

The code provided is invalid. It must be composed of 6 characters.

Please refer to the category tree (available in the article “How to create your products?” of the help center)

CategoryCode

The ‘Category’ field is required.

This field is mandatory.

Please indicate the category code.

Color(s)

Updating a variant attribute is not permitted.

Once the product has been created, you cannot modify this data via the creation/modification file, whether you are the creator or not.

Contact the seller support via a request type “Create or modify your product sheets” and subtype “Help on creating your products”. Provide the imported file and its report, explaining why this change has occurred.

Description

The ‘Description’ field is required.

This field is mandatory.

Please enter the product description.

Description

The ‘Description’ field cannot exceed 2000 characters.

The “Description” field must contain a maximum of 2000 characters.

Please enter a maximum of 2000 characters in this field.

Description

The field must not contain any unauthorized characters.

Special characters are not allowed.
The description contains one or more special characters. Please note that masked characters are also forbidden.

Please remove the special character(s).

Description

HTML and URL not allowed in the ‘Description’ field.

HTML tags and URL links are not allowed.

Please remove HTML tags or URL links.

Description

The elements provided in the title and – or description of the product are not explicit enough to allow us to validate that the associated category is adequate. Please provide us with more information.

“This error can come from 2 points:

1. Inconsistency between the category code indicated and the long product description.

The data: category code, title, description and visual must be consistent. You cannot enter a different product type for each column.

Example: Your category code corresponds to a T-shirt, while your title or description indicates a sweater. You must therefore indicate “tee-shirt” in the title + description.

2. A title that isn’t explicit/clear enough.

Example: A non-explicit title would be “”Backpack Ethnic Shoulder Bag Canvas Satchel Tote Women’s Travel“”.
An explicit title would be “”Women’s Ethnic Canvas Backpack“”.
Another example: a non-explicit title would be “”WDBU6Y0020BBK-EESN – Black“”.
An explicit title would be: “”Disque dur externe Western Digital – 2To – Noir””
Here’s how to build a compliant title: [Product type] – [Brand] – [Description keywords] – [Model] (for technical products) – [Type]/[Color]”

If you see one of the two points mentioned in the column “Explanation”, please make the necessary changes and then resubmit your product creation request by making a change per line.

If you see no errors, please contact the seller support via a request type “Create or modify your product sheets” and subtype “Help on creating your products” by providing the creation file and its report.

Description

Please correct the following characters which are not allowed in this field: `.

The description contains one or more special characters. Note that hidden characters are also forbidden.
Special characters are not allowed

Please remove the special character(s).

Description

Your product has been recategorized.

The product has been created and/or modified, but the creation system has changed the category.

If the category selected by the system is incorrect and you are the creator, you can modify it yourself (see the article “How to Modify/Enhance My Product Listings in Bulk?” in the help center).

Grouping Reference of Variants

Updating a variant attribute is not permitted.

Once the product has been created, you cannot modify this data via the creation/modification file, whether you are the creator or not.

Contact the seller support via a request type “Create or modify your product sheets” and subtype “Help on creating your products”. Provide the imported file and its report, explaining why this change has occurred.

Grouping Reference of Variants

The VariantGroupReference is only to be provided for variant category

You have entered data in the “Variant grouping reference” field, which does not comply.
The selected category is not managed as a variant but as a standard.

Please delete the data indicated in the field “Reference of grouping variants”.

Grouping Reference of Variants

Variant grouping reference already associated to category XXXXXX.

This message means that your “Variant grouping reference” XX is already associated with a product that belongs to a category other than the one you have selected.

So you have 3 options:

1. You can change the value of the “Variant Grouping Reference” if you made an error.

2. Either the first products created with this “Reference grouping of variants” are miscategorized and in this case you must modify them to be able to create the other sizes.

3. Either the first products created with this “Reference grouping of variants” are well categorized and in this case you must download the right category to add the non-existing sizes.

GTIN

GTIN already existing in the Cdiscount database. Contact your Seller Support to make it available in Octopia

The product you want to create already exists in the Cdiscount database and is not yet available on Octopia.

Contact the seller support via a request of type “Create or modify your product sheets” and subtype “Report a product sheet error” providing the relevant GTIN(s).

GTIN

The GTIN value sent belongs to a reserved or unauthorized range. Please use a valid GTIN.

EANs starting with 020 to 029; 040 to 049; 200 to 299 are for internal business use only and cannot be used by sellers on our Marketplace.

Please use a valid GTIN.
If you do not have a EAN, you can buy it directly from the GS1 organization (https://www.gs1.fr/)
(see article “”What is GTIN?”” in the help center).

GTIN

The ‘Gtin’ field must be a valid GTIN (8 to 13 characters with a valid country code prefix and a valid control key suffix).

The GTIN is not compliant. It must contain 8 to 13 characters with a valid country code as a prefix and a valid control key as a suffix.

Verify the validity of your GTIN on the website: https://www.gs1.org/services/verified-by-gs1 OR contact your supplier directly.

GTIN

The ‘Gtin’ field is required.

This field is mandatory

Please enter the product GTIN (EAN).

No EAN exemption can be granted.
If you do not have a EAN, you can buy it directly from the GS1 organization (https://www.gs1.fr/)
(see article “What is GTIN?” in the help center).

Language

This product already exists in ‘{0}’ language, you cannot modify it with ‘{1}’.

Field modification must be in the language of product creation

You must use the language selected when creating the product.

Language

The ‘Language’ field is required.

This field is mandatory.

Please specify the language.

RichMarketingDescription

The marketing description contains invalid HTML content.

You have specified unauthorized HTML tags.
As a reminder, in general:

Please remove unauthorized HTML tags please.
(see article “Information on your product sheets” in the help center which contains a more precise list of prohibited/ allowed tags).

RichMarketingDescription

The marketing description doesn’t follow expected format.

Special characters, URL links, and certain HTML tags are not allowed in this field.

Please remove the prohibited special characters and/or URL links and/or HTML tags.

RichMarketingDescription

The ‘RichMarketingDescription’ field cannot exceed 5000 characters.

The “Marketing Description” field must contain a maximum of 5000 characters.

Please provide a maximum of 5000 characters in this field.

SellerId

The ‘SellerId’ field is required.

This field is mandatory.

Please provide your SellerID (vendor ID).

SellerPictureUrls

The file resolution must be between 500x500px and 3000x3000px.

Your image does not meet the required dimensions, which must be at least 500×500 pixels and no larger than 3000×3000 pixels.

Please resize the image.

SellerPictureUrls

 The first product image is required.

This field is mandatory.

Please provide the main image of the product.

SellerPictureUrls

The picture must be in an accepted format (jpg, png, gif, bmp, webp).

Your file is not an image: it must be in one of the following formats: gif, png, jpg, or webp.

Please provide a file in the format: gif, png, jpg, or webp.

SellerPictureUrls

The file size cannot be over 5Mb.

Your file exceeds 5MB, which is not allowed.

Reduce the weight of your file.

SellerPictureUrls

The file cannot be downloaded.

Access to your host is not authorized by our security department.

Please change your image host.
You can use a free and compliant image host such as https://goopics.net/ or https://www.noelshack.com/

SellerPictureUrls

The ‘x’ index must appear only once in the sellerPictureUrls list, only one occurrence has been treated.

Contact the seller support via a request type “Create or modify your product sheets” and subtype “Help on creating your products” by providing the creation file and its report.

SellerPictureUrls

The URL must start with HTTPS.

The URL link must necessarily start with https://.

Please modify the URL link.

SellerPictureUrls

Your image file resolution must be less than 3000x3000px.

The image must be no larger than 3000×3000 pixels, which is not the case for your product.

Correct the size of the image by reducing it.

SellerPictureUrls

Your image file resolution must be greater than 500x500px.

The image must be at least 500×500 pixels, which is not the case for your product.

Correct the image size by increasing it.

SellerPictureUrls

Your media content host is not responding or its response time is too long (> 5 seconds).

Your media content host is not responding or its response time is too long.
There are several possible explanations: An overload or temporary malfunction of your host / Hosting that is too slow or geographically distant / Technical restrictions (firewall, automated traffic filtering, etc.).

Please change your image host.
You can use a free and compliant image host such as https://goopics.net/ or https://www.noelshack.com/

SellerPictureUrls

The picture file is not located on your media content host.

Your image file is not present on your host.
There are several possible explanations: The image has been deleted or moved / The link provided is incorrect / The file name or extension has changed.

Please check or correct the URL link provided.

SellerPictureUrls

Your media content host is refusing us access to your file.

Your host is denying us access to your image file.
There are several possible explanations: their server is blocking connections from our service (firewall, anti-bot rules, IP filtering) / The images are not publicly accessible or require authentication.

Please verify that the hosted images are publicly accessible without a login, or contact your host to remove this external access restriction.

SellerPictureUrls

Your media content host is temporarily blocking or limiting access to its content because it is experiencing too much demand.

Your media content host is experiencing high demand due to the large number of simultaneous requests. It is temporarily blocking or limiting access to its content (“Rate limit”).

Contact your hosting provider to ask them to increase or relax this threshold (“Rate limit”) to allow our servers to access your content.

SellerPictureUrls

The connection to your media content host during content transfer was interrupted due to a network problem.

The connection to your hosting provider was interrupted due to a network problem.
There are several possible explanations: The hosting provider’s server dropped the connection or the network was lost before the transfer was complete.
A slow or overloaded server often causes interruptions in the stream.

Please check that your URL is accessible from a browser and ensure that your hosting provider does not limit the duration or speed of external downloads.

SellerPictureUrls

Your media content host rejected the download because the URL could not be interpreted correctly.

Your media content host refused to allow the download of your image file because the URL is not correctly formatted.

Please check that your URL is accessible from a browser. If not, please correct it.

SellerPictureUrls

We are unable to establish communication with your media content host.

The connection to your hosting provider could not be established because its SSL certificate (invalid, expired or untrusted) was rejected by our security service.

Please check with your hosting provider that their SSL certificate is valid.
You can also use a free and compliant image hosting service, such as https://goopics.net/ or https://www.noelshack.com/.

SellerProductReference

This field cannot be modified.

Once the product is created, you cannot modify this data via the creation/modification file.

Contact seller support via a request of type “Sell Your Products” and subtype “Modify Your Seller References” (see the article “How to Modify/Update Your Seller Reference?” in the help center).

SellerProductReference

The ‘SellerProductReference’ field is required.

This field is mandatory.

Please provide your seller reference.

Size

Updating a variant attribute is not permitted.

Once the product has been created, you cannot modify this data via the creation/modification file, whether you are the creator or not.

Contact the seller support via a request type “Create or modify your product sheets” and subtype “Help on creating your products”. Provide the imported file and its report, explaining why this change has occurred.

Title

The field must not contain any unauthorized characters.

Special characters are not allowed.
The title contains one or more special characters. Please note that masked characters are also forbidden.

Please remove the special character(s).

Title

The ‘Title’ field is required.

This field is mandatory.

Please indicate the product title. The title should be constructed as follows: [Product type] – [Brand] – [Description keywords] – [Model] (for technical products) – [Type]/[Color]

Title

The ‘Title’ field cannot exceed 132 characters.

The “Title” field must contain a maximum of 132 characters.

Please enter a maximum of 132 characters in this field.

Title

HTML and URL not allowed in the ‘Title’ field.

HTML tags and URL links are not allowed.

Please remove HTML tags or URL links.

Title

The product title is duplicated in your submission

You have indicated the same title on several products.
Identical titles are prohibited on standard products.

Please modify the identical titles by adding the data that differentiates the products (color, model, etc.).

Title

The elements provided in the title and – or description of the product are not explicit enough to allow us to validate that the associated category is adequate. Please provide us with more information.

“This error can come from 2 points:

1. Inconsistency between the category code indicated and the long product description.

The data: category code, title, description and visual must be consistent. You cannot enter a different product type for each column.

Example: Your category code corresponds to a T-shirt, while your title or description indicates a sweater. You must therefore indicate “tee-shirt” in the title + description.

2. A title that isn’t explicit/clear enough.

Example: A non-explicit title would be “”Backpack Ethnic Shoulder Bag Canvas Satchel Tote Women’s Travel“”.
An explicit title would be “”Women’s Ethnic Canvas Backpack“”.
Another example: a non-explicit title would be “”WDBU6Y0020BBK-EESN – Black“”.
An explicit title would be: “”Disque dur externe Western Digital – 2To – Noir””
Here’s how to build a compliant title: [Product type] – [Brand] – [Description keywords] – [Model] (for technical products) – [Type]/[Color]”

If you see one of the two points mentioned in the column “Explanation”, please make the necessary changes and then resubmit your product creation request by making a change per line.

If you see no errors, please contact the seller support via a request type “Create or modify your product sheets” and subtype “Help on creating your products” by providing the creation file and its report.

Title

Your product has been recategorized.

The product has been created and/or modified, but the creation system has changed the category.

If the category chosen by the system is incorrect and you are the creator, you can modify it yourself (see the article “How to Modify/Enhance My Product Listings in Bulk?” in the help center)

Variant Grouping Reference

This product cannot be transformed into a variant.

The product has been created on a Standard category, so it is not possible to add variant data (Variant grouping reference / Color(s) / Size).

If it is an error during creation, please contact the seller support via a request type “Create or modify your product sheets” and subtype “Help on creating your products” by providing the creation file and its report.

Variations: Grouping Reference of Variants / Colour(s) / Size

Attributes : The field cannot contains duplicated variant attributes in variant products.

You have indicated the same combination of “Variant Grouping Reference / Color(s) / Size” on another GTIN in our database.

Modify one of the “Variations” fields: Variant Grouping Reference, Color(s), or Size